Increasing Frequency of Repeat Sales from Existing Customers

Another area of work that is missed, by the majority of businesses is the monitoring and building of repeat customers.

Ensuring you are consistently improving the number of repeat customers helps to check that the service or products you are offering are successful, and it is considered as much as 5x easier to encourage these people back than try to find new customers.

There are a few businesses that do not have the option of a repeat customer, but that does not mean that a good communication plan after the sale should be ignored. In fact, it is probably more important in helping your business grow through simple methods that can help your customer and your business.

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